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Graffiti Section
The Graffiti Section is responsible for graffiti removal in City right-of-way areas per City Ordinance Chapter 91 and Chapter 150. However, graffiti does not strictly occur in City right-of-ways. Graffiti removal by this section happens on Friday of each week in the order in which the graffiti was reported. If you have any additional questions please call (505) 891-7224.

How to Report Graffiti:
1. If you see graffiti, please identify where it is. Some areas are not within City right-of-way and, therefore, is the responsibility of the entity that owns the property.

a. Private Property: is the responsibility of the owner. Please call Code Enforcement at: (505) 891-5926.

b. School Grounds: is the responsibility of the Rio Rancho Public Schools. Please call: (505) 896-0667.

c. Electric Boxes or Poles: is the responsibility of PNM Electric Company. Please call: (505) 246-5700.

d. Telephone Poles: is the responsibility of CenturyLink or Cable One. Please call: 1-877-837-5738 for CenturyLink and (505) 892-5114 for Cable One.

e. Gas Meters or Utility Boxes: is the responsibility of the New Mexico Gas Company. Please call: 1-888-664-2726.

f. Arroyo or Flood Control Areas: is the responsibility of the Southern Sandoval County Flood Control Authority (SSCFCA). Please call: (505) 892-7246.

g. Along NM 528 or Paseo del Volcan: is the responsibility of the New Mexico Department of Transportation (NMDOT). Please call: (505) 798-6600.

h. All other City right-of-way areas: is the responsibility of the Streets and Right-of-Way Division. Please call: (505) 891-7224.

2. You can also submit a service request using our Report Rio Rancho application.

3. Please note that if graffiti is not addressed for removal, you can be issued a notice of violation and be subject to a fine and/or jail time per City Ordinance Chapter 150.

Report Rio Rancho:

Report Rio Rancho is an intuitive online application that will be taking the place of the Request Tracker.  It allows residents and businesses of Rio Rancho to identify quality of life and environmental issues; and report them to the appropriate department in the City for resolution.  The application is powered by CitySourced and uses specified location of the issue to help with the reporting process for residents, businesses, and City staff.

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