Water waste is any water, other than natural precipitation, that flows or sprays into a public right-of-way, city storm drain or adjacent private property. Water waste is prohibited by the Water Conservation Ordinance. All City of Rio Rancho water customers and all properties within the city limits are required to comply with water waste regulations.
Complaints result in scheduled field inspections. Photographic documentation shows the actual source of the water as the waste occurs. Field inspections are more successful if you provide detailed information about the water waste. Necessary information includes address and the best day and time to observe the violation. Please include the source of the water if it is known. If you have difficulties with the form, please call the Water Waste Hotline at (505) 896-8299 with the information outlined in the water waste complaint form.