3200 Civic Center Circle NE
This office is in charge of several areas of environmental concern, including water conservation, backflow prevention, domestic well permitting, Industrial Pretreatment, Fats, Oils and Grease reduction, and Solid Waste.
The Water Conservation Office provides water conservation education and promotes reductions in the per capita water usage to create a more sustainable supply of our limited water resources for all residents of our growing community. Because it is such an important issue, the City of Rio Rancho amended the Comprehensive Plan to include Water Conservation in 1995 and established a Water Conservation Program in 1998. It became a division in 2003. You can contact the Water Conservation Office at (505) 896-8715.
Rio Rancho can delay the need for expansion of its water and wastewater infrastructure and related costs through water conservation. Not only is conserving water the prudent and responsible thing to do, it also needs to be demonstrated in order to meet a requirement of the New Mexico's Office of the State Engineer as part of the application process for more water rights.
Control of cross-connections in the plumbing systems help to protect our precious drinking water source from pollutants and contaminants from the customer's water system from returning into the city's potable water system. You can contact the Water Programs Coodinator at (505) 896-8816.
Businesses and industries that use water for processing are required by law to insure the wastewater they discharge will not harm the city's wastewater treatment or plants. You can contact the Industrial Pretreatment Coordinator at (505) 891-5017.
Domestic Well Permitting
The City of Rio Rancho, along with the State of New Mexico, permit those houses that require a domestic well for water use because there is no city water available to them. You can contact the Water Programs Coodinator at (505) 896-8816.
Fats, Oils and Grease (FOG) Reduction
Generally restaurants and other industrial-sized kitchens are required to install a grease interceptor to collect fats and grease before it enters the wastewater system. Fats, Oils and Grease will not only stop up the sewer of a home, but it can impact the city sewer lines causing Sanitary Sewer Overflows allowing raw sewage to flow into the street. You can contact the Industrial Pretreatment Coordinator at (505) 891-5017.
The city has contracted with Waste Management to provide solid waste and recycling services. Waste Management can be contacted at (505) 892-1200.