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Department of Public Works
For general questions please see our:
Department of Public Works Frequently Asked Questions (FAQ).

The Public Works Department is made up of six Divisions and the Land Coordinator. They are: Building and Fleet Maintenance, Engineering, Streets & Right-of-Way, Utilities Accounting, Utilities Operations, and Utilities Services. Through these divisions the Public Works department is responsible for: handling City vehicles and facilities, Capital Improvement Projects, Geographical Information Systems (GIS), traffic operations, management of City land, care of City right-of-way areas, care of City roads, management of departmental budgets, management of Utilities billing accounts, and management and repair of all water and wastewater utilities.

Building and Fleet Maintenance Division
  • Repairs, maintains, decommissions, and processes new City vehicles.
  • Maintains and cleans City facilities.

Engineering Division – 505-896-8770
  • Maintains and installs traffic signals, street lights, and street signs in City right-of-way.
  • Plans, designs, and constructs public improvement projects. These items include roads, water infrastructure, drainage, wastewater infrastructure, recycled water, and bridges.
  • Manages the Geographic Information System (GIS).
  • Manages records for completed projects.

Land Coordinator – 505-891-5220
  • Oversees right-of-way procurement for City Projects.
  • Purchases, leases, sells, and disposes of City Property (City owned Lands).

Streets & Right-of-Way Division – 505-891-7224
  • Removes weeds in City right-of-way.
  • Grades City dirt roads.
  • Sweeps and repairs paved City roads.
  • Removes Graffiti in City right-of-way.
  • Cleans out drains and gutters in City right-of-way.

Utility Accounting Division
  • Consolidates, analyzes, and reviews Public Works Department’s budget.
  • Analyzes and reviews water, wastewater, and recycled water rates.
  • Coordinates the purchase of water rights.

Utility Operations Division – 505-896-8715
  • Reports and repairs water leaks in City right-of-way areas.
  • Manages rebates for high-efficiency toilets and high efficiency washers.
  • Manages water conservation programs.
  • Approves water and wastewater service for commercial and residential properties.
  • Conducts water use audits for commercial and residential properties.
  • Approves domestic well applications for residential properties.
  • Manages Backflow Prevention Assemblies testing and certifies Backflow Testers in Rio Rancho.
  • Analyzes water quality information for commercial and residential properties.
  • Manages Industrial Pre-treatment program for commercial and industrial properties.
  • Maintains water and wastewater treatment facilities.

Utility Services Division – 505-891-5020
  • Sets up new water/wastewater utility accounts.
  • Payments for water/wastewater utility bills.
  • Changes water/wastewater utility accounts.
  • Turns on or off water to a properties.
  • Bills for Water/wastewater utility accounts.
  • Maintains information on Water Assistance Programs.

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Department of Public Works   Streets & Right-of-Way Division   Utility Operations Division
2009 Road Improvement Bond   Dirt Road Maintenance   Backflow Prevention Program
Department of Public Works FAQ   Graffiti Reporting   Children's Water Festival
Department of Public Works Forms   Pavement Maintenance   Detect and Fix Leaks
    Road Sweeping   Domestic Well Program
Engineering Division   Snow Removal   Rebates
Capital Improvement Projects (CIP)   Weeds, Litter, and Drains Maintenance   Report a Water Leak
Capital Improvement Projects (CIP) Right-of-Way Permit    
Water Use Audit Information
Design Criteria and Standard Details   Utility Services Division   Water/Wastewater Availability
Downloadable Maps   Apply for New Water/Wastewater Account   Water Waste Complaints
GIS Data Download   Bulk Fill Station   Watering Restrictions
Map Application Gallery   Change Water/Wastewter Account   Xeriscaping Information
Special Assessment District (SAD) Information   Pay Water/Wastwater Bill    
Traffic Update   Setup Automatic Bank Draft for Water/Wastewater Bill    
    Turn On Water at a Property    
Land Coordinator   Water Assistance Program    
Property Acquisition Process   Water, Wastwater, and Recycled Water Rates    

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Contact Us
Scott Sensanbaugher
Department of Public Works


3200 Civic Center Circle NE
Rio Rancho, NM 87124

Ph: 505-891-5016
Fx: 505-891-5203